HASH POWER FAQs
Why Equdit Market?
We are uniting all key aspects of running an efficient mining operation. From building highly efficient data centers to providing a streamlined mining system for our users.
How many employees does Equdit Mining have?
We have approximately 400 full-time employees as of December 31, 2022.
How does it work?
As soon as we receive your payment your contract will be added to your profile, and you can immediately start mining depending on the plan you select. The first mining output is released after 48 hours, and then a daily mining output will follow. Remark: Every day of mining will be processed and sent to your account in the following 24 hours after the mining day is over.
What does “100% uptime guarantee” mean?
It is always possible that mining hardware crashes, slows down or completely breaks. In all these cases, our algorithms ensure that other miners are allocated to the relevant pools to fully compensate for possible hashpower loss. This way our clients will not lose a second of mining time.
Which pools are you using for mining?
We do not publish a list of pools we are using. Our main criteria for a good pool are: reliability, fee structure, and reject rate. If we become aware that a pool is getting close to a 50% share, we will switch away from it and use a backup instead.
What are the costs involved when hosting with us?
The only upfront cost you bear is the cost of the mining rig and electricity fee for the first two months. Everything else is taken out on the backend from the monthly reconciliation of the custody account.
Where are these machines coming from?
All new asic miners come directly from China. We work with multiple verified mining vendors who handle all import and shipping processes.
What coins can I mine with Equdit Mining?
Every algorithm can mine only certain cryptocurrencies directly: SHA-256 mines BTC and BCH.
What are the expected returns?
Use our calculator to see your investment profitability, but bear in mind that the results of cryptocurrency mining highly depend on the price and the network difficulties of the given cryptocurrencies that you are mining. Neither of those can be predicted, so each customer must make an independent decision about the benefits of cryptocurrency mining and, in doing so, should consider the risks and their own circumstances when choosing whether to mine.
When do I get my mining output?
A mining day usually starts at 00:00 UTC and ends at 23:59:59 UTC, so your miners will mine for you 24 hours a day and act exactly according to your plan. We have a lot of scripts running, and there are numerous checkups that are being done, which even include checking some parts of the process manually, to maximize mining outputs for our customers. Therefore, as a result of that, the time between two outputs can (and will) occasionally be longer than 24 hours. On the other hand, it can also be shorter than 24 hours. The fact is, you will receive a mining output for each mining day. Please ensure that you provide a wallet address for each coin you mine. Keep in mind that all of our mining outputs are daily and automatic, but the actual transfer to your wallet takes place when the balance reaches the minimum threshold amount required for transfer. Also, when you order via debit/ credit card, your mining outputs will be held for 30+2 days, as stated in the Terms of Service. We do so because of fraud and security reasons. Once the month passes, the full amount will be released to the wallet if the threshold has been reached, and from then on, you will receive a daily output. In the meantime, you can see your accumulated mining outputs on your account, but pending payment is cleared.
For any further questions, feel free to contact us via our web form or the “Contact Customer service” section on your Equdit Mining account. Keep in mind that the quality and promptness of our response also depends on the request you have submitted. If the wrong form is used, it can delay the resolution of the ticket.
How frequently will I receive my mining outputs?
Mining outputs are generated daily, but you will receive your outputs only once they have accumulated to a certain quantity. These minimum mining outputs are set in order to avoid that customers pay excessive fees for receiving small amounts in their wallets.
Why is my mining output not stable?
We do not control the market evolution and thus we cannot control the mining rewards. There are certain factors that may affect your outputs depending on the product you have purchased. This is the way your mining outputs will mostly vary:
- It may happen that due to the lower mining output, the global interest in mining the natively mined coin of your contract diminishes. This would mean a decrease in the mining difficulty, which would also have a positive impact increasing your mining outputs. Conversely, if difficulty rises, your output will decrease.
- Exchange rate can also affect your mining outputs.
What is the maintenance fee?
The maintenance fee covers all costs related to mining including, inter alia: • electricity cost • cooling • maintenance work • hosting services The fee is fixed in USD but deducted from the daily mining rewards in the natively mined coin on a daily basis.
Why has my purchase order expired?
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We only allow 30 minutes for the payment in cryptocurrencies to reach our wallet. After this period, the order will expire. Please try again or contact our customer service team directly to help you set your order manually.
What are your payment methods?
These are our payment methods:
- credit/debit card: Visa, Mastercard
- cryptocurrencies: Bitcoin, Litecoin, Dash. Cryptocurrencies are most recommended.
Isn’t buying the hardware and solo mining cheaper?
On the first glance one might think that buying miner X is slightly cheaper than hosted mining. However, there are a number of “hidden” costs related to purchasing and maintaining a miner that change the economics significantly:
- Shipping costs: few merchants will cover this but in most cases they will charge you extra.
- Customs dues / VAT: if it is an international delivery you will likely have to pay customs dues and VAT; generally this has a huge impact on the total cost of your mining equipment.
- Delivery time: when you pay for your device you have to wait until the miner is packaged and shipped; if it is held up in the customs this can take weeks. And during that time you cannot mine at all (“opportunity costs”). You have to wait and hope. And if the merchant has a stock shortage; it is you who has to wait. With Equdit you pay and get your hashpower immediately online. No delays!
- Costs for additional equipment: when buying miners from larger retailers you often have to buy additional equipment like an extra PSU that matches the electricity specs for your country, control units and specific shelves to store them efficiently. This adds up significantly to the overall price for hashpower.
- Setting the system up: when the device finally arrived you have to assemble and configure it. Beginners often underestimate the amount of work and technical knowledge that is needed to bring the device up and optimize its settings. People that used the first ASICs spend days and weeks on it. In monetary terms this costs you twice: (i) your time and (ii) lost mining opportunity.
Maintenance: Cooling and ventilation are two important factors. Hardware failures, outages, and crashes could lead to downtimes between seconds and weeks. If your unit breaks, you have to return it and start from scratch (by the way: check the guarantee time of your miner; it is often less than a year). With Equdit, you have a guaranteed uptime of 100%: in case one of your units fails, another unit will be switched over and start mining for you the very same second. • Electricity: having the machines at home not only brings heat and noise but also an increase in your electricity bill; an important factor that many underestimate. Please do not get us wrong: we do not want to discourage anyone from mining at home! We are often asked about prices and realized that many users do not know about all the hidden costs. We want to provide you the best possible mining experience, so that you can focus on mining your favorite coins (and we take care of the rest).
How can I get started?
- You register on the website.
- Choose HASHPOWER. More power, more coin.
- You pay via Credit card (Mastercard, Visa) or cryptocurrencies.
- We set up a profile in one of our data centers.
- The mining process begins on high-end equipment with 100% uptime.
- You receive daily rewards from your output. If you pay with cryptocoins, please transfer the right coin amount to the given address as fast as possible (if the order expires after sending your coins, please get in touch with Customer Service. They will approve your order manually). If you pay with a credit card, please ensure you follow the procedure and fill out ALL the details on the forms. You may be asked to provide your personal identification by our credit card processor. Your contract will be approved only once your credit card payment has been authorized. Once paid, your order should be displayed as approved on your account. If this is not so, please contact customer service via our web form or through the “Contact Customer Service” section of your account.
WALLET FAQS
Can I use the Bitcoin Lightning network?
At this point in time, we do not allow customers to use the Lightning network for deposits. Bitcoin used with the Wallet must be onchain. Customers can use the Lightning network for payments.
How do I pay using my Wallet?
Hosting and hardware invoices can be accessed by clicking on the Invoices button within your Dashboard. Here you can select one or several of your unpaid invoices. Selecting the Pay Now, Pay All, or Pay Selected buttons will bring up a payment module. From here you can choose to apply funds from your Compass Wallet to the invoice(s). You can input the amount of USD you would like to spend. This will come directly from your USD or stablecoin balance and will convert bitcoin if necessary.
How do I receive mining rewards directly to my Wallet?
To receive mining rewards directly to your wallet, navigate to the withdrawal menu. Select Bitcoin and make note of the wallet address that appears. You will need to configure your account to payout to the address of your choosing. Once completed, all future mining payouts will appear directly in your Wallet balance. Note: Be sure to carefully copy and paste the address Wallet. Doing this incorrectly may result in a loss of funds. If you have questions, please reach out.
Why am I unable to make a withdrawal of my earnings?
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Equidit provides an opportunity for small-scale validators who may not be able to afford the starter plan, granting them access to a market primarily dominated by large-scale validators. However, for validators with hash-power plans below the starter level, the option to withdraw earnings becomes available once their total earnings reach a minimum of $1000. This policy is aimed at streamlining the withdrawal process and minimizing associated transaction fees and administrative tasks for smaller withdrawals.
Affiliate Program FAQS
How do I use my affiliate code?
Share it! Twitter, Facebook, your brother’s podcast, or your mom’s blog – it doesn’t matter where, but get it out there!
How does the affiliate code work?
It’s simple – anytime your referral uses your affiliate code, you earn up to a 10% commission, and they’ll get a 3% discount on their purchase. You’ll be notified by your registered email anytime someone uses your affiliate code.
What are Affiliate ID URLs?
Your affiliate ID URLs are personalized for you, to link across various services: websites, on your social media accounts, on email and forum signatures. It ties a user to a particular referrer and is used when you create an account. This will tie all future purchases to the affiliate account.
I have a suggestion regarding the affiliate program… Let us know! We really want to hear your feedback, and we mean that. We’re constantly working to improve our program, and your feedback is needed to make it the best it can possibly be.